Category Archives: Paragon

Paragon Enhancements – December 2018

New selections were added to several fields in Listing Maintenance:

1. Within Street Type, now available are:
Overlook, Hill, Run, Spur, Knob, Walk, Glen, and Vista
2. Within SH-Showing Instructions:
Call Alternate Contact, Email Alternate Contact, and Text Alternate Contact
3. Within HT-Heating:
Mini Split
4. Within CO-Cooling:
Mini Split
5. Within EX-Features:
6. Within Lease Term (Rental Class Only):

The 5.68 version of Paragon is now released!

This update includes several new features:

Driving Directions is now powered by Google Maps. When selecting the ‘Get Directions’ button from the driving directions pop-up, a new tab will be opened enabling the user to benefit from all of the Google Maps suite of tools.

DD Dialog BoxGoogleMapsDD

Print+ Driving Directions now feature larger Pins with corresponding Letters on each step of the directions.


Set-up for Collaboration Center is now even easier. For new users enabling it for the first time, their URL will be automatically generated, with no additional set-up needed. Note: Users with existing URLs will not be affected.


The Contact Activity widget on your member dashboard now has several upgrades to better reflect updates from contacts using Collaboration Center and to minimize clicks for agents to view this information quickly. There are 4 tabs available now on the widget:

1. ‘Activity’ – This is for buyers with saved searches within the Collaboration Center. Contacts are ranked based on # of site visits. You can now see at a glance their Favorite, Possible, and Rejected listings. Clicking these ‘bubbles’ will bring you to a spreadsheet view within Paragon to view further details of each listing. Clicking on the contact’s name will open their contact dashboard under the Contacts tab. Clicking their site views will open their Collaboration Center website.


2. ‘Comments’ – This tab will show all unviewed comments from your contacts made from their Collaboration Center website. Clicking the contact name will open a pop up to view the full comment, and a dialog box to reply to the comment. Clicking the MLS # link will open a full detail listing pop-up for that listing.


3. ‘Searches’ – This tab is for client-initiated saved searches. Currently, this is not available in our system. NEREN staff is working with our Paragon vendor to configure this tab, so it is functioning correctly when it is made available. Expect an update on this functionality soon.

4. ‘Sellers’ – This tab is for contacts that have been assigned to listings. When you add a new listing, it will populate in this tab. If it already has been assigned to a seller contact, their name will appear below. If not, a link for ‘Assign to Contact’ will appear, and a dialogue box will pop-up to allow you to assign the listing to an appropriate contact. These listings are sorted by your most active listings first. You can see the activity from your listing maintenance pages, or by clicking the contact name link, which will open up the seller’s view of their Collaboration Center (which shows all of their activity metrics for their listing).


For users who log into on their mobile device, a new “Forgot my password” link has been added to the log-in page. Once you click on this link, you will have to enter your login ID. You will be prompted to answer your three security questions. Once answered, you will receive an email with your temporary password. After logging-in with this new password, you will have to create a new permanent password. This password must be 7-14 characters long using alpha-only characters. Note: The password is NOT case-sensitive.


Paragon Enhancements October 2018

The following enhancements have been made within Paragon during the month of October 2018:

New Distance Measurement Tool on Map Search – A new measuring tool has been added to map-based searches in drawn shapes. This allows quick distance measuring between locations on the map:

Distance Measuring on Map

CMA Manual Adjustments Upgraded – Your saved adjustments on CMA will now include the price value when added to new CMA’s. There are also ‘Copy’ forward and ‘Copy’ backward buttons, so the manual values can be applied to all Comparable properties in the CMA. This also applies to negative values:

CMA Manual Adjustments

CMA Price Analysis – If you include the ‘Comparable Price Analysis’ page on your CMA presentation (found in Step 5), this price analysis value will now default to ‘Average Adjusted Price’:

CMA Price Analysis

Collab Center Mobile Upgrades – Collab Center for clients on mobile devices has had several updates in order to improve navigation and user experience. Agent Information is now within the top-level navigation within the 3-line ‘hamburger’ menu.

Collab Ctr Mobile

In its place, is a 3-tab navigation for clients to cycle between new and saved listings.

Mobile 3 tab navigation

There is also a new set of links within the ‘hamburger’ menu, including moving Buyer Side Activity within the My Listings sub-tab, as well as Seller Side Activity within the Competition sub-tab.

Mobile Buyer Seller

Among other updates, the Request Showing functionality has been adjusted to allow clients to request showings only on the present date or in the future (no past dates). This is found on the blue triangle tab on the bottom of each listing detail page.

Mobile Showing Functionality

Share to Twitter & CollabLink – Similar to our Share to Facebook feature, listing agencies now have the ability to share their own listings to Twitter. This is found within Listing Maintenance in the ‘Select an Action’ menu. There is also a new ‘CollabLink Share’ button, which allows the listing agency to share a direct link to the listing page within Collab Center.

Share Twitter Collablink

Listing Activity Report – This report can now be printed, or emailed as an attached PDF. Activity report can be found in the actions menu within Listing Maintenance.

Listing Activity Report

Paragon Enhancements September 2018

The following changes and enhancements were made in the Paragon system this month:

  • Designated/Appointed Agency is now a required field in Listing Maintenance. This field was added to protect our members who share confidential information on behalf of their clients, and to make sure this information is getting to the correct source for all transactions. Because some of our brokers practice in multiple states, some of their listings could be subject to Designated/Appointed Agency regulations while other listings are not. For this reason, it was not possible to enable a broker/office level switch. This field can be found in listing maintenance at the agent level.
  • 3.5’ was added to the Stories field all property classes.
  • The short description for Price Per Square Foot Finished Above Grade field was changed to ‘$/SqFtFnAG’.
  • As of September 5, 2018, the Co-list Agent field within Paragon now receives 50% credit! This is an optional field within the system.
  • Any previous entry in the Co-list Agent field was moved to a new field called ‘Alternate Contact‘ because this field does not receive credit. This is an optional field within the system.
  • Original List Agent has been removed from the system as this was a legacy InnoVia field. Any listing where it was able to be systematically identified that had a change post-closing, have been updated to reflect the Listing Agent at the time of closing to provide proper credit and to be consistent with how Paragon handles closed listings.
  • Original Selling Agent has been removed from the system so statistical reports will reflect accurately.

If upon reviewing your listings you feel that there is a data inaccuracy, please contact

The *Agent Full and *Customer Full reports have been updated to include several new fields recently approved by the NEREN Board of Directors. These enhancements include:
  • The existing memo field which has been called “Co-List Agent” in the system will be renamed to “Alternate Contact.”
  • A new Co-List Agent field will become available and going forward will provide the ability for Co-List Agents to receive 50% credit on statistical reports together with the List Agent. Use of both of these fields (Alternate Contact and Co-List Agent) is optional.
  • Designated Agency: This field will indicate if an office practices Designated or Appointed Agency.
  • List Team and Sell Team: With the activation of the new team functionality in Paragon, the display of both List Team and Sell Team information is now included.


Paragon Enhancements August 2018

The following enhancements were made available within Paragon this month:

  1. The “SqFt – Total Building” field in the Commercial Sale Property Class is now required.
  2. The “SqFt – Total Available” in the Commercial Lease Property Class is now required.
  3. A new selection “Tenant at Will” has been added to the “Lease Type” field in the Commercial Lease Property Class.
  4. A new selection of “Uncooperative Occupant” has been added to the “Showing Instructions” field in all Property Classes.
  5. A new selection of “Generator – Portable” has been added to the “Equipment” field in the Residential and Commercial Sale Property Classes.
  6. A new selection of “Generator – Standby” has been added to the “Equipment” field in the Residential and Commercial Sale Property Classes.
  7. A selection of “Unknown” has been added to the “Water Restrictions” field in all Property Classes.
  8. The selection of “Brook” in the “Water Body Type” field has been changed to “Brook/Stream” in all Property Classes.
  9. A new mandatory field of Designated/Apptd. Agency has been added to Listing Maintenance.
  10. The photo size on the Spreadsheet view has been increased in size.

Paragon Enhancements July 2018

The following enhancements were made available within Paragon this month:

The NEREN MLS is now accepting listings in seven states! New York border Counties and Cities have been recently added to the database.

Seller Activity:

We are pleased to introduce Seller Activity via the Collaboration Center in Paragon!

The Collaboration Center in Paragon is under “Contacts” and is where you set up your Buyer contacts to receive auto-emails for listings that match their search criteria. This has been enhanced to now allow you to set up your seller.

Agents can see statistics on their listings in Paragon (how many times it’s been viewed in Paragon, viewed in the Collaboration Center, shared via email etc.) which can then be printed and shared with a seller. The new Seller Activity feature is linking a seller contact to the listing so they can easily view the same data themselves and get updates emailed to them without the listing agent having to provide this information.

To learn more about Seller Activity, and how to set up your sellers, we have created a YouTube tutorial that is available here. There are also two PDF documents available in the Member Portal under “Tips & Tricks”, as follows:

Seller Activity in the Collaboration Center (how to set up and use)

Seller Activity Competition Tab (explains criteria used to provide comps)


Paragon Enhancements – May 2018

Based on member feedback, the following enhancements have been made to the Paragon system during the month of May 2018:

  • New field:  “Condo”  in the Residential Property Class, conditionally required when the Property Type = Single Family with selections of Yes or No.  This will allow users to exclude Condo listings from appearing in their single-family searches.
  • New Field:  Mobile Home”  in  the Residential Property Class, conditionally required when the Property Type = Single Family with selections of Yes or No.  This will allow users to exclude Mobile Home listings from appearing in their single-family searches.
  • New Field:  “Rehab Needed” – in the Residential Property Class, not required with selections of Null, Yes and No. 
  • Mapping Update:  Users will now receive an error message if they fail to manually move the pin on the map in the “Mapping” field in Listing Maintenance.  Requiring manual movement of the pin on the map ensures the Latitude/Longitude coordinates of the property are successfully populated.
  • Reorder Results on Google Map Report:  Users can now reorder the properties they have selected by dragging and dropping into their preferred order directly in the “Google Map Report” instead of having to go back to Spreadsheet results to reorder.  This allows for a better experience when creating driving directions from thGoogle Map Report.
  • Associated Documents in the Collaboration Center:  Associated Documents, if set to “Public”, will now be available for view by clients/customers who are viewing listings in the Collaboration Center.
  • Photo Size Changes:  a new minimum photo size requirement has been implemented to prevent uploading of photos that are too small, alleviating accidental upload of thumbnail size photos.  The new requirement is 640 pixels wide by 480 pixels high minimum, as well as a recommended 1280 x 960 “landscape” resolution to ensure a “portrait” oriented image will still meet the minimum, even if the original image is cropped slightly before uploading.
  • New Field Selections:
  • Added “Remove Shoes” to the “Showing Instructions” field in the following Property Classes:  Residential, Rental, Multi-Family, Commericial Sale and Commercial Lease. 
  • Added “Firewood” to the “Fee Includes”, “Fee 2 Includes” and “Fee 3 Includes” fields in the following Property Classes:  Residential, Rental, Land, Multi-Family and Boat Facility. 
  • Added “Pool – Heated” and “Locker Rooms” to the “Association Amenities” field in the following Property Classes:  Residential, Rental, Land and Multi-Family.

Paragon Enhancements – April 2018

Based on member feedback, the following enhancements have been made to the Paragon system during the month of April 2018:

  • Added the following selections to the “Heating” field in all Property Classes except Land:
    • Furnace – Pellet
    • Furnace – Wood
    • Furnace – Wood/Oil Combination
  • Added “Trace” as a selection to the “Street Type” field in all Property Classes.
  • Added “Privately Maintained” to the “Roads” field in all Property Classes.
  • Added “Internet” to the “Fee Includes”, “Fee 2 Includes” and “Fee 3 Includes” fields in the Residential, Land, Multi-Family, Rental and Boat Facility Classes.
  • An update was made to the configuration on Statistical Reports to use the value in the “Board ID” field for a member record as opposed to an office record.  This configuration change will allow those utilizing statistical reports, such as “Agent Ranking in MLS” to see only those members associated with a Board in their results when using “Board ID” as a filter.